The Company
Join a well-respected national business with a reputation for delivering outstanding service to customers across Australia. Based at their Scoresby head office, you’ll be part of a collaborative Credit team that knows how to work hard and laugh along the way. This is a 6-month fixed-term contract, with potential for extension upon its completion.

The Role
Reporting to the Credit Team Leader and working alongside 5 experienced colleagues, you’ll be responsible for proactively managing customer accounts to ensure payments are received in a timely and efficient manner. This is not just about chasing payments; it’s about building strong, professional relationships with both internal and external stakeholders so issues are resolved quickly and positively.

Key Responsibilities:

• Proactively review accounts to ensure adherence to terms
• Follow up on overdue accounts 
• Monitor and manage payment arrangements
• Allocate payments and reconcile accounts accurately
• Release orders or place accounts on hold where necessary
• Liaise with internal stakeholders
• Manage and action emails 

• Excellent reconciliation and analytical skills
• A proactive, team-oriented attitude
• Solid computer skills and attention to detail
• Strong customer service focus

• Flexible start and finish times (8am-4pm or 8:30am-4:30pm)
• Hybrid work: Mondays & Fridays from home
• Supportive, friendly team environment, including a buddy learning program
• On-site parking and modern office facilities