CRM (HubSpot) Specialist
CRM (HubSpot) Specialist
Job Title:
Work Type:
Temporary - Full Time
Work Mode:
On-site
Industry:
Marketing
Location:
Clayton - Victoria
Salary:
Reference:
BH-29367
An exciting opportunity has become available for an experienced CRM & Marketing Automation Specialist to join a well-established, market-leading organisation on a 12-month contract, commencing in September.
Working 3–4 days per week (with a preference for four days), you will play a key role in delivering a major CRM implementation project while supporting ongoing customer engagement initiatives across a portfolio of recognised brands.
This is a hands-on role suited to someone with 3–5 years' experience using HubSpot, who enjoys building CRM solutions from the ground up and thrives on creating seamless customer journeys through automation and data-driven marketing.
Key Responsibilities
To be successful in this role, you will have:
How to Apply
To apply online, click on the appropriate link and submit your resume. Alternatively, for a confidential discussion, please contact Joni Gilbertson on 03 9535 2111.
Working 3–4 days per week (with a preference for four days), you will play a key role in delivering a major CRM implementation project while supporting ongoing customer engagement initiatives across a portfolio of recognised brands.
This is a hands-on role suited to someone with 3–5 years' experience using HubSpot, who enjoys building CRM solutions from the ground up and thrives on creating seamless customer journeys through automation and data-driven marketing.
Key Responsibilities
- Lead the implementation and optimisation of HubSpot CRM for a new brand.
- Build and maintain CRM properties, contact segmentation and database structure.
- Design and develop branded email templates and automated customer journeys.
- Create and optimise lifecycle marketing campaigns to improve customer engagement and retention.
- Monitor campaign performance, build dashboards and provide meaningful reporting and insights.
- Work collaboratively with internal stakeholders to ensure CRM initiatives align with business objectives.
- Utilise JIRA to manage CRM and digital project tasks, including working with global teams on app-related updates.
- Develop documentation and provide training to support future CRM capability within the business.
To be successful in this role, you will have:
- Approximately 3–5 years' hands-on experience with HubSpot CRM.
- Demonstrated experience setting up and managing HubSpot CRM environments.
- Strong email marketing and marketing automation experience.
- Proven experience creating customer journeys, workflows, and lifecycle campaigns.
- Experience developing branded email templates within HubSpot.
- Strong analytical skills with the ability to interpret campaign performance and make data-driven recommendations.
- Excellent communication and stakeholder management skills.
- Experience using JIRA or similar project management platforms will be highly regarded.
- Exceptional attention to detail and a proactive, solutions-focused approach.
- 12-month contract commencing in September.
- Part-time opportunity (3–4 days per week), with a preference for four days.
- Opportunity to lead a significant HubSpot implementation project from inception.
- Collaborative and supportive team environment.
- Work with well-established consumer brands on impactful customer engagement initiatives.
How to Apply
To apply online, click on the appropriate link and submit your resume. Alternatively, for a confidential discussion, please contact Joni Gilbertson on 03 9535 2111.
