CRM Support Coordinator
CRM Support Coordinator
Job Title:
Work Type:
Fixed Term Contract - Full Time
Work Mode:
Hybrid
Industry:
Retail
Location:
Mulgrave - Victoria
Salary:
Excellent Remuneration Package on offer
Reference:
BH-28604
About the Role
We’re looking for an aspiring CRM Support Coordinator to support customer data quality, compliance, and governance across a national organisation. This role suits someone who enjoys improving processes, solving problems, and working with a variety of stakeholders.
Key Responsibilities:
To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Christine Ferdinand on 03 9535 2111.
We’re looking for an aspiring CRM Support Coordinator to support customer data quality, compliance, and governance across a national organisation. This role suits someone who enjoys improving processes, solving problems, and working with a variety of stakeholders.
Key Responsibilities:
- Monitor, analyse, and report on customer data governance activities
- Develop processes and metrics to improve data quality
- Maintain documentation including policies, standards, and controls
- Support compliance activities such as data handling, security requirements, and user access
- Analyse performance metrics and assist with system and process enhancements
- Prepare management reports and coordinate governance tasks
- Maintain system guidelines, communications, and support data integration/migration work
- Experience in data governance, data management, or system operations
- Strong communication and stakeholder engagement skill
- Proficiency with Microsoft Office and CRM platform
- Basic project coordination skills and process mapping experience
- Reporting and analysis capability
- Understanding of data governance frameworks, data privacy and security regulations
- Experience with analytics or visualisation tools such as PowerBI or Tableau
- Background in a regulated industry or exposure to change management
- Detail-focused, organised, and proactive
- A clear communicator with strong problem-solving skills
- Comfortable working in a changing environment and within cross-functional teams
- Great opportunity to step into a global, well-established organisation
- Collaborative team and strong exposure across the business
- Development opportunity to grow your skills in data governance and analysis
- 12 Month Fixed Term Contract with full leave entitlements
- On-site subsidised Café and Gym
- Secure role with long term prospects
To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Christine Ferdinand on 03 9535 2111.
