Customer Service Officer
Customer Service Officer
Job Title:
Work Type:
Permanent - Full Time
Work Mode:
On-site
Industry:
Call Centre & Customer Service
Location:
Mulgrave - Victoria
Salary:
Reference:
BH-28850
Are you someone who enjoys helping people, staying organised, and being part of a supportive team? We’re currently partnering with a well-established business in Melbourne’s South East seeking a Customer Service Officer to join their team on a permanent, full-time basis. This is a fantastic opportunity for someone looking to build a long-term career in customer service. Whether you already have experience or are looking for your first step into an office-based role, attitude and willingness to learn are what matter most!
Key responsibilities:
• Handling inbound customer enquiries via phone and email
• Processing orders and updating customer information accurately
• Liaising with internal teams to ensure smooth order fulfilment
• Resolving customer queries in a professional and timely manner
• Maintaining accurate records within internal systems
• Supporting the broader team with general administrative tasks
About You:
• Friendly, approachable and confident on the phone
• Organised with strong attention to detail
• Proactive and eager to learn
• Able to multitask in a busy environment
• A team player with a positive, can-do attitude
Previous customer service experience is advantageous, however not essential. If you bring the right mindset and a willingness to grow, full training will be provided.
Benefits of the Role:
• Permanent, full-time opportunity
• Stable and reputable organisation
• Supportive team environment
• Ongoing training and development
• Immediate start available
To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2111.
Key responsibilities:
• Handling inbound customer enquiries via phone and email
• Processing orders and updating customer information accurately
• Liaising with internal teams to ensure smooth order fulfilment
• Resolving customer queries in a professional and timely manner
• Maintaining accurate records within internal systems
• Supporting the broader team with general administrative tasks
About You:
• Friendly, approachable and confident on the phone
• Organised with strong attention to detail
• Proactive and eager to learn
• Able to multitask in a busy environment
• A team player with a positive, can-do attitude
Previous customer service experience is advantageous, however not essential. If you bring the right mindset and a willingness to grow, full training will be provided.
Benefits of the Role:
• Permanent, full-time opportunity
• Stable and reputable organisation
• Supportive team environment
• Ongoing training and development
• Immediate start available
To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2111.
