Customer Service Officer
Customer Service Officer
Job Title:
Work Type:
Temporary - Full Time
Work Mode:
On-site
Industry:
Call Centre & Customer Service
Location:
Moorabbin - Victoria
Salary:
Reference:
BH-28949
Are you a skilled Customer Service professional with SAP experience looking for your next opportunity? We’re recruiting for a 3‑month temporary Customer Service Officer with potential extension, based in Moorabbin working within the manufacturing and industrial products sector.
You’ll work full‑time with a small, close‑knit team of 3, delivering excellent service to internal and external customers.
About the Role
In this hands‑on role, you’ll be responsible for:
What You’ll Bring
What’s on Offer
How to Apply
Please apply via the link, or contact Joni Gilbertson on 03 9535 2113 for a confidential discussion.
You’ll work full‑time with a small, close‑knit team of 3, delivering excellent service to internal and external customers.
About the Role
In this hands‑on role, you’ll be responsible for:
- Managing end‑to‑end customer service and key account support
- Handling customer enquiries and issue resolution via phone, email, and online systems
- Processing orders, changes, pricing, and credits within SAP
- Maintaining accurate customer records using CRM systems
- Supporting sales and logistics teams to ensure timely, accurate service delivery
- Collaborating with internal and offshore service teams to enhance customer experience
What You’ll Bring
- Mandatory SAP experience in a customer service or sales support environment
- Experience with CRM systems such as Dynamics or similar
- Excellent verbal and written communication skills
- Strong attention to detail and organisational ability
- Ability to work effectively in a small team and fast‑paced environment
- Customer‑centric attitude with the ability to manage competing priorities
What’s on Offer
- Full‑time role, 8:30am–4:30pm, Monday to Friday
- Temporary position with potential extension based on performance and business needs
- Work closely with a supportive, experienced team in Moorabbin
- Opportunity to make a real impact on customer service outcomes
How to Apply
Please apply via the link, or contact Joni Gilbertson on 03 9535 2113 for a confidential discussion.
