Customer Service Representative
Customer Service Representative
Job Title:
Work Type:
Permanent - Full Time
Work Mode:
Hybrid
Industry:
Logistics Distribution & Supply Chain
Location:
Footscray - Victoria
Salary:
$85,000 - $90,000 plus super
Reference:
BH-28495
ABOUT THE COMPANY
Australian-owned logistics provider with strategic offices in all major cities, New Zealand, and across Asia. Our client brings agile, progressive internal structures that create streamlined forwarding and logistics efficiencies.
ABOUT THE ROLE
Reporting to the Customer Service Manager, you will play a pivotal role in maintaining and developing relationships with their valued clients. Previous experience in a similar role in International Freight Forwarding is imperative. Working closely with your clients and internal departments to ensure exceptional service and the smooth execution of freight movements will be the measure.
DUTIES
• Manage and maintain a portfolio of accounts
• Facilitating and overseeing shipments end to end
• Providing solutions, support and timely updates to both internal and external stakeholders
• Identify areas for process improvement and work closely with all invested parties
• Ongoing training and upskilling as required
SKILLS AND EXPERIENCE
• Minimum 3 years experience in a similar role in Freight Forwarding
• Strong attention to detail with the ability to work autonomously and as part of a team
• Professional appearance and approach to all aspects of the workplace
• Demonstrated ability to develop internal and external relationships
• Experience using CW1 a must
COMPANY CULTURE
A professional, global organisation with robust internal processes and procedures in place. Extensive and ongoing training provided.
BENEFITS
• Full-time opportunity with a supportive and dynamic team
• Ongoing support and upskilling provided
• Proven long-term and loyal staff providing stability
• Hybrid set up post probation
ABOUT US| Veritas Recruitment recruits across multiple verticals with industry-specific recruiters servicing a range of clients. Our divisions include Freight & Logistics, Senior Accounting & Finance, Accounting Support, Business Support and Technical & Operational positions. To find out more about Veritas and our team, visit www.veritasrecruitment.com.au.
THE CONSULTANT| Cassie Cruttenden specialises in recruiting within the Freight & Logistics space, with a background of over 13 years working in Freight Forwarding prior to moving into recruitment in 2024.
APPLY ONLINE| Please click the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion, please contact Cassie Cruttenden on 0432 288 961.
Australian-owned logistics provider with strategic offices in all major cities, New Zealand, and across Asia. Our client brings agile, progressive internal structures that create streamlined forwarding and logistics efficiencies.
ABOUT THE ROLE
Reporting to the Customer Service Manager, you will play a pivotal role in maintaining and developing relationships with their valued clients. Previous experience in a similar role in International Freight Forwarding is imperative. Working closely with your clients and internal departments to ensure exceptional service and the smooth execution of freight movements will be the measure.
DUTIES
• Manage and maintain a portfolio of accounts
• Facilitating and overseeing shipments end to end
• Providing solutions, support and timely updates to both internal and external stakeholders
• Identify areas for process improvement and work closely with all invested parties
• Ongoing training and upskilling as required
SKILLS AND EXPERIENCE
• Minimum 3 years experience in a similar role in Freight Forwarding
• Strong attention to detail with the ability to work autonomously and as part of a team
• Professional appearance and approach to all aspects of the workplace
• Demonstrated ability to develop internal and external relationships
• Experience using CW1 a must
COMPANY CULTURE
A professional, global organisation with robust internal processes and procedures in place. Extensive and ongoing training provided.
BENEFITS
• Full-time opportunity with a supportive and dynamic team
• Ongoing support and upskilling provided
• Proven long-term and loyal staff providing stability
• Hybrid set up post probation
ABOUT US| Veritas Recruitment recruits across multiple verticals with industry-specific recruiters servicing a range of clients. Our divisions include Freight & Logistics, Senior Accounting & Finance, Accounting Support, Business Support and Technical & Operational positions. To find out more about Veritas and our team, visit www.veritasrecruitment.com.au.
THE CONSULTANT| Cassie Cruttenden specialises in recruiting within the Freight & Logistics space, with a background of over 13 years working in Freight Forwarding prior to moving into recruitment in 2024.
APPLY ONLINE| Please click the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion, please contact Cassie Cruttenden on 0432 288 961.
